Steps to follow if you don’t receive your original Aadhar card

Once you submit an application for Aadhaar card, then it can use up to 3 weeks for you to receive it. However, sometimes, people do not receive it even after the specified period. If you have not got your Aadhaar card at your address still, you can now get it online as well as offline.

However, make certain that your Aadhaar has already been generated. To make certain that your Aadhaar was generated, here is how you can check your Aadhaar status.

Generally, Aadhar cards aren’t delivered due to some reasons. The card might not happen to be printed because of backlog or technical reasons or it may happen to be lost in transit at the particular office. Even if your Aadhar card has not been delivered, you may have the chance to get all of the benefits under the Aadhar scheme, even as long as the Aadhar number was generated.

One of those problems faced with the aadhar holders is they are not receiving their Aadhar card. Mostly the people who had applied to this throughout the preliminary enrolment days would be the ones never receiving the card on time.

Till date, this problem has not been fixed and the cards which can be delivered are either wrongly encrypted or have faulty information about these. Before a complaint is lodged, you have to know it can take up to a couple of weeks for the card to reach the perfect person.

Aadhar Card not Receive

The first thing you should do when you don’t receive your aadhar card is to contact Helpline numbers of UIDAI and ask them for the status of your aadhar enrollment. For that you can find aadhar helpline numbers and mailing address:

  • Aadhar Help-line Numbers – 1800 180 1947
  • Fax number – 080 2353 1947
  • Email –

Postal Address – Post Office Box 1947, GPO – Bangalore – 560001

Postal Address – UIDAI Regional Office, Delhi, Ground Floor, Pragati Maidan Metro Station, Pragati Maidan, New Delhi-110001

Download Eaadhar on Mobile

In case you haven’t received aadhar from the post, you can download your aadhar soft copy also called as eaadhar from UIDAI official website. To do so follow these steps:

  • Visit the website at
  • Select “Aadhaar” number, “VID” or “Enrolment Id” depends on the data you have.
  • On the download page, you need to fill out the form which includes your full name, pin code, security text and mobile number as shown in the tab.
  • At the end of the section, after you click the “Request OTP” button, you will receive an OTP (One Time Password) on your registered mobile number and/or email address.
  • After that provide this OTP in the “Enter OTP” field.
  • Next, click on the “Download Aadhaar” button.

Once you finish all the steps then you can download your e-Aadhaar on your system which is password protected. To know what is the password to open Eaadhar File read this post.

Get aadhar card offline at an Enrollment center

If you are not comfortable with the technology can go to the nearest Aadhaar enrolment center.

At the enrolment center, fill and submit this form. Access your information along with biometrics verified. Once your details have been verified, you are going to receive Aadhaar in your residential address.

How to get Aadhar number on mobile?

If you are unable to get e-aadhar card from the website, at least you can find what is your aadhar card number. After enrolment for Aadhaar Card and waiting for sometimes, there will be a delay for receiving adhar card.

“UID STATUS <14 digit enrolment number>”

SMS to 51969

Once you perform above action you will receive your aadhar number on mobile.

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